Last updated: August 2025

Welcome to the website of Unfold Counselling, owned and operated by Thomas Kelly, a Certified Practising Counsellor registered with PACFA.

By using this website or engaging with any content, forms, or services provided through it, you agree to the following terms. If you do not agree, please do not use the site.

1. Use of Website

This website provides general information about my counselling and coaching services. All content is intended for informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment.

2. Counselling Services

Unfold Counselling offers individual counselling, group counselling, coaching sessions, and workplace support services.

• All therapeutic services are delivered by Thomas Kelly, Certified Practising Counsellor (PACFA Reg: 32183).

• Sessions are by appointment only.

• Clinical services are not crisis services. If you are in crisis, please contact Lifeline on 13 11 14 or emergency services on 000.

3. Booking and Payment

• All appointments must be booked online via the secure booking platform (Cliniko).

• Payments are processed via Stripe.

• A confirmation email will be sent after each successful booking.

• By booking, you agree to any relevant cancellation or rescheduling policies, outlined in the Consent Form or on the Booking page.

4. Cancellations and No-Shows

• Cancellations made with less than 24 hours’ notice may incur 50% of the full session fee.

• No-shows will be charged the full session fee.

• If payment is not received prior to the session, the session may be delayed or cancelled until payment is completed.

5. Intellectual Property

All original content on this website, including text, design elements, and branding, is the property of Unfold Counselling. You may not copy, reproduce, or distribute any of this content without permission.

Some images used on this site come from free stock photo platforms such as Unsplash, Pexels, or Pixabay. These images are used under their licensing terms and remain the property of their respective creators. Unfold Counselling does not claim ownership over these images.

If you believe an image has been used incorrectly, please reach out via email at tom@unfoldcounselling.com.au.

6. Privacy

Your privacy is important to me. Please refer to the Privacy Policy for details on how personal information is collected, stored, and protected.

7. External Links

This website may include links to external sites (e.g., booking platforms, professional directories). I am not responsible for the content or privacy practices of those websites.

8. Limitation of Liability

While I aim to keep all information on this website accurate and up to date, I make no guarantees as to its completeness or suitability. Use of this site is at your own discretion and risk.

Changes to Terms

These Terms of Use may be updated from time to time. Please review them periodically. Continued use of this site after changes constitutes acceptance of the new terms.

 

If you have questions about these terms, please contact me at tom@unfoldcounselling.com.au.